Frequently Asked Questions
Everything you need to know about our premium gear and services.
What is the WANDRD lifetime guarantee?
We stand by our products. We offer a lifetime warranty on all our bags and accessories against manufacturing defects to ensure your gear stays in the field as long as you do.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused products in their original packaging. Please note that customers are responsible for return shipping costs unless the item is defective.
Are WANDRD bags waterproof?
Our bags are built with high-quality, weather-resistant materials and YKK weather-resistant zippers. While they are highly water-resistant and can handle heavy rain, they are not designed to be fully submerged.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as installment options through Affirm.